![]() ![]() ![]() We are still currently accepting and processing payments by mail. Please enable third party cookies and refresh your browser in order to be able to use the Customer Service Chat. los Clientes que hablan Español por favor utilizar la dirección del correo browser is currently blocking third party cookies. Virginia Relay Center (TTY Callers): 1-80Īutomated Telephone System is available 24 hoursĬustomer Service Representatives are available Monday - Friday, 7 a.m. Please contact the TxTag Customer Service Center at or by calling 88 regarding any questions. Customers traveling without an E-ZPass will be sent an unpaid toll invoice explaining the correct way to use the Express Lanes and requesting payment of. If you have any questions, concerns, comments, or just would like more information, please contact one of the Customer Service Centers listed below. Customers may receive bills from other toll authorities regarding toll travel, but never for the same transactions billed by TxTag. If you do not have enough money in your TxTag account to pay your tolls, you will be charged at the higher Pay By Mail rates until your account is replenished. If you are using this system for the first time and have not set up your PIN yet, your PIN has been pre-selected as the last four digits of the driver's license number that you registered on your account. Once you have your account number and PIN (the four-digit number you gave us when you opened your account), you can make a payment, request an application, report your E-ZPass lost or stolen, along with many other account-related activities. Help is also available through our automated telephone system. E-ZPass Virginia customer representatives are available Monday through Friday, except for state holidays. You can do it online by going to Pay A Bill website and log in with your account number or license plate number. ![]()
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